Exchange Rules
These Rules govern the procedure for carrying out exchange operations through the USDTman service (the “Service”). By submitting a request, you confirm that you have fully read and accept these Rules without reservation.
1. General provisions
USDTman provides services for exchanging cryptocurrency (USDT) for cash and bank funds, as well as reverse exchange, in the cities where our offices and partners operate.
All operations are carried out with the participation of an operator who confirms the rate, availability of funds and the terms of each specific deal. Funds are never released automatically without an operator.
The Service may amend these Rules at any time. The current version is always published on this page.
2. Terms and definitions
•Client — an individual or legal entity that has submitted an exchange request.
•Request — the Client's order to perform an exchange operation, placed via the calculator and chat on the website.
•Operator — a Service employee handling the deal.
•Rate — the value of exchanging one currency for another at the moment the request is confirmed by the operator.
3. Subject and request procedure
The Client selects the exchange direction, location and amount in the calculator on the website, then submits a request. The request is delivered to an operator who contacts the Client to confirm the details.
The rate and terms are deemed agreed only after they are explicitly confirmed by the operator in the chat. Until then, the values in the calculator are for reference only.
Minimum and maximum exchange amounts may vary by location and are specified by the operator or in the calculator interface.
4. Rate and fees
The rate is based on market quotes and the conditions of each specific location. For certain locations the rate depends on the operation amount.
All applicable fees (for example, for SWIFT bank transfers) are disclosed to the Client before the deal is carried out.
The rate is fixed for a limited time. If the Client does not act on the deal within the agreed period, the rate may be revised.
5. Obligations of the parties
The Service undertakes to perform the exchange on the agreed terms provided the Client complies with these Rules.
The Client undertakes to provide accurate information, use only lawfully obtained funds and not violate applicable law.
The Client is solely responsible for the accuracy of the details provided (wallet address, account number, etc.). The Service is not liable for funds sent to incorrect details specified by the Client.
6. Restrictions
The Service may not be used by persons under 18 years of age.
It is prohibited to exchange funds obtained by criminal means, as well as funds related to terrorist financing, fraud, drug trafficking and any other illegal activity.
The Service may refuse to carry out an operation without explanation, including where there is suspicion of a breach of these Rules or the AML/KYC policy.
7. Refunds
If an operation cannot be carried out on the agreed terms, funds are returned to the Client less any costs actually incurred (network fees, bank charges).
Refunds are made using the same method and to the same details from which the funds were received, unless otherwise agreed with the operator.
8. Force majeure
The parties are released from liability for failure to perform obligations if caused by force majeure: failures of blockchain networks and banks, changes in legislation, actions of third parties and other events beyond the parties' reasonable control.
9. Final provisions
Submitting a request constitutes the Client's unconditional consent to these Rules, the Privacy Policy and the AML/KYC Policy.
For any questions, the Client may contact an operator via the chat on the website or on Telegram.